Your satisfaction is extremely important to us. If you decide – for any reason – that you aren't 100% happy with your hearing aids, return them within 45 days for a full refund. Hearing aids must be in good condition.
Need an adjustment? Ship your hearing aids to HearStore and our friendly team will tune up your hearing aids and have them back to you quickly. We're also available for calls and chats from 9-5 MST.
Starkey Muse IQ
Muse is Starkey Hearing Technology's most recent hearing technology that offers enhanced sound quality and advanced features. The Starkey Muse is personalized to fit your unique hearing needs and boost your listening experience.
Starkey Muse IQ Warranty
Each Starkey Muse IQ i2400 hearing aid comes with a 3-year manufacturer warranty, and includes a 3-year loss and damage warranty. Each hearing aid may be replaced one time during the loss and damage period for $300. The replacement cost includes a replacement instrument as well as an in-person appointment with your local provider to ensure the hearing aid is configured correctly. You may add one year to the warranty coverage, effectively giving you a 4-year manufacturer warranty and 4-year loss and damage warranty, by checking the box under extended warranty, above. Each Starkey Muse IQ i2000 / i1600 / i1200 hearing aid comes with a 2-year manufacturer warranty, and includes a 2-year loss and damage warranty. Purchasing the warranty extension will extend both to 3 years. Each Starkey Muse IQ i1000 hearing aid comes with a 1-year manufacturer warranty, and includes a 1-year loss and damage warranty. Purchasing the warranty extension will extend both to 2 years.
Starkey Muse IQ Models
|Made for iPhone||✔||✔||✔|
|TruLink Hearing Control App||✔||✔||✔|
Starkey Muse IQ Technology Levels
|Price||Chat or call for price||Chat or call for price||Chat or call for price|
|Manufacturer Warranty||3 years||2 years||2 years|
|Loss and Damage Warranty||3 years||2 years||2 years|
|Wind Noise Management||4 options||2 options||1 option|
|WhistleFree Feedback Cancellation||✔||✔||✔|
Starkey Hearing Technologies is an American company started over 50 years ago in Minnesota. The company was the first to introduce a 30-day free trial and one-year total coverage warranty. In 1983, Starkey famously fit President Ronald Reagan with hearing aids which lead to a marked increase in hearing aid acceptance. The Starkey Hearing Foundation launched in 1984 distributing at little or no cost to people in need of hearing aids. The company currently holds 826 international patents with over 5000 staff worldwide.
Introduced in 2016 under the Synergy Platform, Muse hearing aids provide a range of wanted and needed features for many hearing impaired individuals. The devices come in the popular RIC style as well as more powerful BTEs and the ever hailed custom in ear products which Starkey is known for. Committed to being a partner in environmental care, Starkey created Muse in rechargeable options for the RICs. All Muse styles come in 5 levels of technology (mostly defined by number of channels/bands) labeled as i1000 up to i2400. The first 2 digits represent the number of bands.
The Synergy Platform
As part of the Synergy Platform, you have full access to Music Optimization, Ear-to-Ear Technology and Dynamic Noise Control. Starkey’s proprietary Whistle Free Feedback Cancellation creates personalized proactive changes to stop the unpleasant sound. For those with severe high frequency loss, a special lowering technique produces clearer and more comfortable speech. Most hearing losses can wear any style/technology level of the Muse.
For those suffering with tinnitus (a ringing in the ears), Starkey includes the MultiFlex Tinnitus Technology. By allowing you to customize different comforting sound, the irritating noises are lessened. In addition to the internal features, Starkey’s Relax App is available to all for download onto SmartPhones.
Wireless and Surflink
Every style in the Muse family includes wireless capability. As an industry first, it is hard to believe the IIC SoundLens (Invisible In Canal) also connects wirelessly to all SurfLink Accessories. This includes the TV/media device SurfLink Media 2, the SurfLink Mobile 2 which acts as a remote control and cell phone transmitter, and the just introduced SurfLink Remote Mic which transmits one-to-one conversations between the hearing aid wearer and the conversation partner. If you also desire direct connection to looped (tele-induction) systems, all Muse styles contain a t-coil. In addition, both the Muse RICs and BTEs have the capability to stream sound from a CROS device. CROS systems are used in Single Sided Deafness (SSD) by transmitting sound from one side of the head to the hearing aid on the other side.
Physically the Muse line is easy to wear and maintain. Debris and moisture that collect inside the sound speaker are easily removed with Hear Clear wax guards (except when BTEs use tubing). The microphone filtering system cleans quickly with a small brush and wiping cloth. Overall the device stays clean due to the HydraShield nano-coating that prevents oils, dirt and moisture from clinging to the outside of the casing. The Muse devices come in Starkey’s multi-faceted colors that blend to hair and skin. For expanded explanations and detailed images please visit the user-friendly and highly-interactive site at StarkeyPro.com.