Starkey Livio

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45-Day Return

Your satisfaction is extremely important to us. If you decide – for any reason – that you aren't 100% happy with your hearing aids, return them within 45 days for a full refund. Hearing aids must be in good condition.


ReTune Service

Need an adjustment? Ship your hearing aids to HearStore and our friendly team will tune up your hearing aids and have them back to you quickly. We're also available for calls and chats from 9-5 MST.

Starkey Livio Hearing Aids

Livio AI is the world’s first hearing aid that uses artificial intelligence and allows users to keep track of their body and brain health. The Livio hearing aids feature integrated sensors that expands upon what typical hearing aids can accomplish. Unlike other hearing devices on the market, the Livio hearing aids double as activity and health trackers, capable of tracking steps and other important health markers. Livio wearers can also adjust their hearing aids using Starkey’s new Thrive app, creating a level of control that many of today’s hearing aids do not have. As with their iQ line, the hearing aids also feature feedback control, tinnitus relief and frequency lowering technology.

Starkey Livio Warranty

The Livio hearing devices come with a 3 year repair warranty from the factory, as well as a 3 year loss and damage warranty. The loss and damage warranty can be used one time (per hearing aid) and has a $300 replacement fee.

Livio Technical Details

Livio hearing aids are available in Starkey’s 2400, 2000 and 1600 levels. The RIC 312 model (receiver in the canal) has 3 different receiver strengths available: 40db, 50db and 60db. The BTE 13 model (behind the ear) has a 70 db receiver for more severe hearing losses.

Notable Livio Hearing Aid Features

Artificial Intelligence & Activity Tracking

Incredibly, the Livio hearing aid contains integrated sensors and artificial intelligence to monitor brain and body health. The integrated sensors mean that you don’t have to have your phone on you at all times to track certain behaviors, like steps. Through the Thrive app, wearers will be able to track a Body Score, Brain Score and Thrive Wellness Score.


The Livio is a smart hearing aid, which can geotag locations you frequent throughout your days - and will track your preferred settings in each environment. This allows you to spend less time adjusting settings and more time participating in your life.
Geotagged memories that automatically switch modes when the GPS feature in your smartphone detects you are in a tagged location. For example, a "home" memory activates when you arrive at home.

Adjustments on the Go with the Thrive app

Many hearing aid wearers prefer to discreetly adjust the volume and settings of their hearing aids using their smartphone. The Starkey Thrive app allows exactly this, with all of the essential settings right at your fingertips.

Increased Speech Clarity

Hearing Reality is a new feature from Starkey, which helps wearers hear conversations easily with improved speech clarity even in very noisy situations. Hearing is noisy situations is a common concern for the hearing impaired, with or without hearing aids.

Improved Wireless Streaming

With improved wireless performance from an updated chip, the Livio hearing aids provide consistent streaming capabilities from your phone or wireless device. Listen to your favorite music and stream television shows, podcasts or audiobooks without missing a beat.

Tinnitus Relief

If you are one of the millions of people who suffer with ringing in the ears (also known as tinnitus), Livio is a great solution. The Livio offers an advanced tinnitus program to reduce the distracting symptoms of tinnitus, with further adjustments and fine-tuning accessible through the Starkey Livio App.

Feedback Cancellation

Any advanced hearing aid should offer advanced feedback cancellation to prevent any disruptions to your listening experience due to buzzing or whistling. The Livio comes equipped with built-in technology to cancel out any feedback noise that would otherwise happen in other hearing aids.