Hearing Aid Repair

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Repair Process:
After purchase, HearStore will contact you to coordinate shipping
Shipping Costs:
Includes Shipping
Processing Time:
8-12 business days
Warranty Included:
6 months

Hearing Aid Troubleshooting

Depending on the issue you’re having, you might be able to troubleshoot your hearing aids using a few quick tips:

  • Replace the battery to see if that helps
  • Check to make sure your batteries are not old or past their best-by date
  • Clean your hearing aid, particularly near the end that goes into the ear
  • Run your cleaning wire over the microphone(s)
  • If you have a hollow tube, run your cleaning wire through the tube
  • Replace the wax filter or wax guard, if applicable
  • Open and close the battery compartment. Is the battery positioned correctly?

Hearing Aid Repair Costs

The prices for hearing aid repair can be quite high in many local clinics, sometimes up to $500 or more. At HearStore, our standard repair charge is $159 for a hearing aid repair with a 6 month warranty. There are a few additional options, such as expedited processing, moisture protection or extended warranty. The optional additions are:

  • $59 - 1 year Repair Warranty (extends warranty from 6 months to 1 year)
  • $10 - Moisture Protection - We will add moisture protection on the electrical components. This can be helpful for those in hot or humid environments and possibly increase the reliability of your hearing instrument. 
  • $39 - Expedited Processing - This speeds your repair processing time from 8-12 business days to 4-6 business days. 

Why choose HearStore for your repair?

  • We charge a low price of $159 for a standard hearing aid repair
  • We include shipping charges in our service fee. No required additional charges. 
  • If you decide to purchase new hearing aids from HearStore within 90 days of repair, we will credit the entire amount of your repair towards your new purchase. 

Top 3 Reasons Hearing Aids Fail

  1. Wax - Earwax, or cerumen, is the #1 killer of hearing aids. The good news? Often times the hearing aids can be cleaned and they will come back to life. Occasionally, the damage caused by earwax makes repair necessary. 
  2. Moisture - Showers, sweat and humidity can all attack the electronic components of a hearing aids, resulting in damage and decreased performance. 
  3. Defect - Just like any other device with electronics, hearing aids can fail because of a manufacturer defect. Typically, this would be covered under your initial hearing aid warranty. 

Hearing Aid Repair Questions

  • Can you repair my custom or behind the ear hearing aid?

    Yes! We can repair the vast majority of hearing aids. Send us your defective hearing device and we will do our best to get it back in working order. Should we not be able to help you, we will send back your device and let you know.

  • How long does the hearing aid repair cost?

    Our hearing aid repair price is $159, before any additional options.

  • Can every hearing aid be fixed?

    Unfortunately not. Most hearing aids can be repaired, however sometimes there are no longer available replacement parts for older models

  • Will this fix my hearing aid if it has been stepped on, crushed, or chewed up by my dog?

    The hearing aid repair from HearStore is for hearing aids that are structurally intact but not performing well. Basically, we can repair and replace the electronics inside the hearing aid.

  • Which hearing aid brands can be repaired?

    Some of the brands we can repair are Audibel, Audina, Beltone, Bernafon, Electone, Hansaton, Miracle Ear, Micro-Tech, National, NuEar, Omni, Oticon, Persona Medical, Phonak, Prairie Labs, ReSound, Rexton, SeboTek, Siemens, Signia, Sonus, Starkey, Sonic Innovations, Unitron and Widex. Don't see your brand here? Call or chat with us to check on your specific model.


How to Care for Your Hearing Aids

A hearing aid is a miniature, personalized, custom-fit piece of technology that can enhance your quality of life in a number of ways. This important device also contains complex circuitry, and can be damaged by moisture, dirt, excessive temperatures and chemicals. There are a number of things you can do to make sure that your hearing devices continue to function properly, and to ensure that you have the best listening experience possible.

Keeping Hearing Aids Clean

Dirt, debris, and other substances such as earwax, can block the holes and tubes of your device and interfere with sound quality. It is necessary to clean the device regularly to remove any dirt or wax deposits, and your hearing care professional can recommend special cleaning products, such as moist towels and picks for this purpose. Always make sure that your fingers are clean and dry before handling the aid. Household cleaning agents and alcohol, which can seriously damage your device, should never be used.

Minimizing Moisture

Moisture can be very harmful to the electronic circuitry of the hearing devices, and as such they should always be removed before showering, going out in the rain, bathing or swimming. Aids should not be stored in the bathroom, as bathrooms are generally damp. Consider asking your hearing care professional about purchasing a special dry-storage case to store your hearing aid in at night; these units actively remove all moisture from your aid while you sleep and can greatly help the device to maintain peak performance.

Caring for Hearing Aid Batteries

All hearing aids depend on a quality battery in order to function effectively. There are several easy things you can do to make sure that you are getting the most out of your batteries. Perhaps the easiest is to simply turn your hearing aid off before you sleep at night to conserve battery power. Dirt and moisture can harm batteries and cause corrosion, so make sure that you wash your hands before replacing batteries, and leave the battery compartment of the aid open overnight so that any accumulated moisture can evaporate. If you notice that sounds have become distorted, or if you have to turn the volume up more than usual, it may be time to replace the battery; some aids will make a beeping sound to indicate that you need to replace the battery soon. It is a good idea to keep a spare battery with you when you go out, as some can die quite quickly.

General Tips for Maintaining Hearing Aids

Along with keeping the devices clean, minimizing moisture, and properly caring for the batteries, there are a few other things you can do to increase the longevity of your hearing aids and reduce repairs.

Always handle the aids gently: avoid dropping them, keep them out of reach of pets and children, and store them in a small protective case when they are not in use. Hearing aids are vulnerable to extreme cold or heat, so store them at normal room temperature and remember to remove them when using a hair dryer. Chemicals can also harm the devices, so make sure to remove them when applying sunscreen, hairspray, or cologne.

2 Reviews Hide Reviews Show Reviews

  • 5
    Almost like new

    Posted by The Mayor on Jul 17th 2018

    Took a couple of weeks to get, but this old hearing aid of mine works like new! Saved me from having to get a new one.

  • 2
    Repair Process Needs Improvement

    Posted by Paul on Dec 22nd 2017

    After order the repair service on-line, it took close to three days to receive instructions on where to send the hearing aid. And this process was messed up -- FedEx sent a label to me that looked like it was for returning the device to me from the repair lab. But this label was also marked as "cancelled." But the HearStore did a nice follow up with a FedEx label to send the device to the repair lab. However, when the repair lab received the device, they had no record of the customer and account associated with the device repair. I've received no follow up since on whether the device has been repaired and/or shipped back to me. It should be much smoother than this. Really.